MandAPI · Contact

Contact MandAPI

Support is currently provided in Portuguese. Contact us about technical issues, payments, refunds, or privacy.

General and technical support

Email [email protected]. Include your account email, approximate time, and X-Oneapi-Request-Id for API problems. Do not email passwords, API keys, full card numbers, or identity documents.

Payments and refunds

Use the same address with “Payment” or “Refund” in the subject and include the order ID. Review the refund policy.

Refunds and cancellation →

Privacy

For LGPD requests, use “Privacy” in the subject. Review the privacy policy.

Response time

We aim to respond within two business days. Security incidents and critical outages receive priority.